Careers

Job Summary

As a member of the Operations Team, this position is vital to the functions of Senior Benefits Insurance Services’ business operations.  

Essential Job Functions

• Support day-to-day office appointment efforts including
  • Greeting and welcoming clients
  • Addressing any required forms to be completed
  • Providing complementary services prior to start of appointment
• Provide accurate information to clients regarding their appointments and follow up with agents appropriately on changes or updates
• Data entry into a computer database system and updating calendar notes when needed with accuracy and efficiency
• Reply to email, or face-to-face inquiries when needed
• Understand and abide by HIPAA rules and regulations
• Other duties as assigned

Required Skills

• Excellent time management skills and ability to multi-task
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• High school diploma or equivalent
• Bilingual helpful but not required
  • Spanish
  • Tongan
  • Samoan
  • ASL